Terms and conditions of sale and delivery

1: Generally
2: Conclusion
3: Cancellation
4: Prices
5: Terms and conditions of payment
6: Terms of delivery
7: Force Majeure
8: Inquiry and complaints
9: Violation
10: Limitation of liability
11: Applicable law and arbitration
12: Marketing accounts
13: Buyers deposits
14: Hosting – responsibilities
15: Confidentiality obligations
16: Information emails

1: Generally


The general conditions apply to any interaction between Green.Click A/S, CVR number 32 65 13 21 (from now on named “GC”) and the customer (from now on named “ the Buyer”). GC and the Buyer will collectively be referred to as “the Parties”.


Any agreement with GC regarding deliveries to the Buyer is based on present terms and conditions which are binding for all agreements between the Parties – and thereby overrides all agreements and practices against the conditions. This includes conditions developed and forwarded by the Buyer unless other terms explicitly appear by the GC forwarded order confirmation or cooperation agreement.


The at any time applicable terms and conditions can be found at:

2: Conclusion


GC will not be committed to GC’s offer before GC has sent an order confirmation. Until the order confirmation has come to the Buyer’s knowledge, GC is entitled to withdraw the offers forwarded by GC.


When the Buyer has received an order confirmation from GC and confirmed it, the Buyer has accepted the by GC forwarded offers unless the Buyer beforehand and otherwise has accepted the offer.


Where the Buyer’s login information is required to fulfill the agreement, the login information must be forwarded to GC latest 8 days after the order confirmation is received.
GC gets full right of disposal over the Buyer’s account(s) – including Google Ads account – which implies that GC is entitled to disable access for other client managers.


In cases where the Buyer must select a number of ad groups, the number and choices are reviewed by one of GC’s consultants. When the consultant and the Buyer agree on the number, the Buyer may not later require additional ad groups added without GC’s approval.

3: Cancellation


For all SEO-packages there is a period of commitment of 12 months unless the Parties agree on another period of commitment. Within the period of commitment it is not possible to cancel the agreement unless the Buyer defaults the present conditions.


There is a period of commitment of 6 months in all agreements on Google Ads unless the Parties have agreed on another commitment period. Within the period of commitment neither of the Parties are able to cancel the agreement unless the Buyer defaults the present conditions.


Regarding other agreements with GC the period of commitment is described in the concerned offers. When the period of commitment is signed none of the involved Parties are allowed to cancel the period of the commitment.


If the Buyer wants to cancel the agreement with GC, the Buyer has to inform GC by mail at the latest three months before the period of cancellation expires. If GC does not receive the cancellation on time, the agreement will continue after the period of cancellation. Afterwards the agreement can be canceled by mail with three months notice to the end of a month.


If there is not specified a period of commitment on an ongoing service, both Parties are entitled to cancel the agreement with three months notice to the end of the month.

4: Prices


All prices are stated excl. VAT and in DKK, unless otherwise is stated in the offer or cooperation agreement.


GC is entitled to demand a separate fee for technical assistance in the installation of software, adjustments on the client’s website and other technical assistance. GC is also entitled to charge a startup fee. These fees will appear in the offer or cooperation agreement.


If, during the contract period or by conclusion of agreement, the price increases by suppliers who GC uses to fulfill the agreement with the Customer, GC is entitled to adjust the price of such documented increased cost from the time the price escalates.


GC is entitled to charge the Buyer immediately, unless otherwise is agreed upon. The payment arrangements are described on the invoice. GC is also entitled to demand a deposit from the Buyer if the agreement has a period of commitment or the price of the order exceeds 10.000 DKK excl. VAT.

5: Terms and conditions of payment


If the due date indicated on the invoice is to be exceeded, a rate of interest according to the Interest Act with the lending rate of Nationalbanken on +8% p.a. will be conferred the invoice amount.


Payment reminders of 100 DKK is calculated per fee as well as GC is entitled to demand a compensation fee of 310 DKK. If the payment is not complied, GC is entitled to demand GC’s costs of debt collection from a lawyer to be fully covered and thus not only at the maximum tariffs set by the Interest Act.


It is possible to pay with a credit card. The data that you provide related to the payment by credit card is encrypted (SSL). This means that your payment information at no time will be disclosed to or stored by GC or other third parties. If the Buyer has provided credit card information, GC will automatically deduct the agreed fee monthly from the credit card. If the credit card is blocked or replaced with a new credit card, the buyer is responsible for immediately informing GC about it by mail or phone.


It is the Buyer’s responsibility to ensure that the credit card is not violated by a third party.

6: Terms of delivery


Unless the Parties have agreed on a date of delivery, the delivery will happen in terms of the delivery times from potential subcontractors. If the Buyer has not received the agreed services within 60 days after the agreement started, the Buyer has the right to cancel the agreement, cf. section 6.2.


By a successful delivery of SEO products and Google Ads the Buyer can not cancel the agreement in case of delay, unless GC has not started the agreed work within 30 days after the seller received the order confirmation.

7: Force Majeure


GC can not be held liable for damages/will not be responsible for failure in performance, if GC can prove that it is due to an obstacle beyond GC’s control like – without limitation – war, warlike conditions, riots, fire, strike, lockout, delayed or deficient delivery from subcontractors, hacker attacks, server breakdown, crash of electricity and crash of internet connection.


In case of Force Majeure, GC is entitled to extend the delivery time accordingly or cancel the agreement. As soon as the obstacle has ceased, each of the Parties is obliged according to the agreement. If the obstacle lasts more than 3 months, each of the Parties are entitled to cancel the agreement.


Force majeure is also actual if it is disproportionately difficult for GC to deliver according to the agreed.

8: Inquiry and complaints


The Buyer is obliged to investigate the delivery immediately upon receipt and at the latest 8 days after the reception to complain about any defect. If the Buyer does not adhere to the stated deadlines, the Buyer will forfeit the right to make the defect applicable.


For ongoing services, including but not limited to SEO and Google Ads, the Buyer cannot complain unless obvious defects are found.

9: Violation


If the Buyer significantly breaches the present terms and conditions and the breach is not remedied before 10 days after GC has forwarded a letter of formal notice about remedying the breach, GC is justified to cancel the agreement without undue delay.


As breach is considered as – but not limited to:

– 9.2.1. The Buyer’s failure to pay
– 9.2.2 The Buyer’s change of login information during the agreement period cf. 2.3
– 9.2.3 Other barriers that may be attributed to the Buyer and which prevent GC from fulfilling the agreement


If the Buyer materially breaches these terms, GC is in addition to terminating the agreement entitled to charge in accordance with the agreement. For ongoing services with a commitment period this implies that GC is entitled to charge for the entire commitment period, even though the period has not yet expired.

10: Limitation of liability


GC’s liability for damages is maximized to 10% of the invoice price of the wanting service, and GC can under no circumstances be held responsible for indirect losses such as operating losses, loss of profits, loss of data, loss of goodwill or other losses.


If GC uses a keyword in the Buyer’s campaigns or marketing material which constitutes a business feature or violates the Marketing Act or uses a keyword that otherwise violates a third party’s incorporeal rights, GC can not be held liable for damages.


GC is also entitled to change or discontinue campaigns that are in violation of good marketing practices, reasonable conduct or third parties’ incorporeal rights without further notice and without repayment.


Regarding link building, GC is merely a mediator of backlinks and cannot be held responsible for link quality or duration after ended cooperation.

11: Applicable law and arbitration


Any disputes arising from present terms and conditions shall be settled in accordance with Danish law and by the district court in Aalborg.

12: Marketing accounts


In case of termination or cancellation of the agreement, GC will let Google Ads accounts be unchanged without pausing the activities unless the Buyer prior to termination has instructed GC in doing otherwise.

13: Buyers deposits


GC handles Buyers digital marketing on Buyers behalf. GC will use the agreed marketing channels and methods. It can be necessary for GC to send electronic post to Buyers customers on Buyers behalf. Electronic post demands consent cf. Danish Marketing Act paragraph 10 the same way that digital marketing can require consent cf. Danish GDPR rules. 


Buyer guarantees that Buyer has valid consent in regards to sending electronic post to persons and their personal information, which is demanded by Danish GDPR, to the Buyers customers that GC has been acquired to expose to the Buyers online marketing. GC refers to the applicable rules of “Forbrugerombudsmandens spamvejledning”.


In case a third party or other authority makes a demand towards GC – herunder a fine or compensation claims – caused by Buyer’s invalid consents from the third party or authority, or GC’s use of keywords that might violate the immaterial rights of the third party or authority (brand or copyright), Buyer is obliged to indemnify GC in every way.


In case GC is sued with the allegation that the Danish Marketing Act or Trademark Act is violated,  the Buyer is obligated to enter the claim and support GC and keep GC free of any costs in relation to the claim. 

14: Hosting – responsibilities


If GC and the Buyer agree that GC will host Buyer’s website(s), this hosting will be subject to common hosting terms belonging to SLA (Service Level Agreement). GC’s hosting requires that GC has all necessary information and access to the Buyer’s website. When GC has this information and access, GC will provide Buyer with terms of hosting and SLA. Regardless of terms of hosting and SLA, the following applies: 


The Buyer’s use of the hosting is always the Buyer’s responsibility.


GC is not in any way liable for damages like loss of revenue, loss of goodwill or other indirect losses that Buyer may incur as a result of the hosting. GC is not liable for any losses caused by interruptions, disturbances or changes that are evaluated to be necessary due to technical, maintenance-wise or operational reasons, or imposed by the authorities. 


Nore is GC responsible for losses caused by force-majeure such as hacking attack (DDos), ransomware, interruptions in the communication net, power failure, fire or any other event which is out of GC’s control. 


Regardless of the above mentioned, GC’s overall responsibility is limited to 25% of Buyer’s yearly invoice cost for the hosting.

15: Confidentiality obligations


Information exchanged between GC and the Buyer is confidential. GC is allowed to pass on information to a third party, if this is necessary for GC to fulfill its obligations. The Buyer is not allowed to pass on any information to a third party in relation to the cooperation between GC and the Buyer. 


Any dispute arising between the parties must be settled in amicability. Therefore the Buyer and GC must not make negative statements about each other in public, no matter the form or character of the statement. This prohibition applies to all media.


Violation of this prohibition will result in a conventional booth of 50.000 DKK for each independent violation. In case of continuous violations of this prohibition each day of the violation will be considered as independent violations which will trigger the conventional booths in each case. 

16: Information emails


In connection with the Buyer’s cooperation with GC, information emails of relevance to the cooperation will continuously be sent to the Buyer. The Buyer can at any time unsubscribe from these information emails by choosing “unsubscribe” in the emails.

Updated May 2022